It is now more critical than ever to have video streaming visibility to ensure the QoS and QoE expected while using your network. Customer dissatisfaction and high mean time to repair (MTTR) increases churn.
DART is a comprehensive video and audio distribution network performance monitoring solution for advanced packet delivery networks. It enables video providers to deliver services with optimum quality while reducing operational expenditures.
QoS measurements look at the transmission and health of the MPEG/IP transport network. DART monitors the most critical IP Real Time Protocol and TR 101 Priority 1, 2 and 3 tests to offer comprehensive QoS checks and alarming. Real-time monitoring and alerting notify service providers right away if there are errors related to the priority checks they are most concerned about. This saves on operational costs related to mean time to detect (MTTD) and mean time to repair (MTTR) an issue.
Cirries estimates that it can reduce churn by 25% and decrease MTTR by 50% with its high-density, all-purpose content monitoring solution incorporating quality of service (QoS) measurements of its DART software.
By providing packet stream and MPEG program visibility at all levels of video distribution, Cirries allows engineers to resolve problems rapidly and with precision; often before subscribers experience any quality deterioration or outage. Cirries estimates this will reduce Support call cost by 25%. The cost of truck rolls and other expense reductions are captured in the reduction of MTTR.
The list of areas impacted by the implementation of DART and improve ROI are the following: